Ximena Hernández

Ximena Hernández is the founder of Happy Clinic Ideas, a creative consultancy that is reshaping traditional healthcare models to focus on people-centered approaches and co-design the future of health services.

She is also a partner at Zubia Salud, an innovative marketplace dedicated to expanding healthcare access and enhancing user experiences across various settings.

As a consultant and speaker on patient quality and safety, Ximena brings expertise in improving patient experiences and humanizing healthcare. Originally from Mexico, she is passionate about leading healthcare transformation into a new era marked by empathy and innovation.

With a background in medicine and a Master’s in Medical Sciences, Ximena combines critical thinking and strategic insight with scientific innovation and research. This blend of skills positions her as a key agent of change in advancing healthcare quality and safety.

Ximena is a Fellow at the International Society for Quality in Healthcare (ISQua), a member of the Mexican Society of Lifestyle Medicine, a mentor at Hacking Health Monterrey, and serves as an advisor on various health startup boards.
Her mission is to drive the transformation of healthcare systems in Latin America towards a people-centered model that ensures safe, respectful, and comprehensive care.